Billy Reid | Retail Store Director

Start Date: Immediate

Location: Atlanta, GA - Buckhead

Billy Reid, Inc. is a leading American luxury fashion brand that creates menswear and womenswear clothing and accessories with an emphasis in craftsmanship and heritage. Founded in 2004, Billy Reid, Inc. is headquartered in Florence, Alabama and operates thirteen brick and mortar stores within the US. Billy Reid, Inc. is continually seeking motivated, talented, and dedicated individuals to fill key roles within its rapidly growing operations.

The Retail Store Director is focused on creating an outstanding customer experience by creating a positive, inviting and fun environment for the client. This includes developing enthusiastic and knowledgeable sales professionals that understand the client, product presentation, and shop standards.

·       Ideal candidate must have a strong focus on driving sales, delivering refined customer service and demonstrate strong and organized clienteling skills

·       Ability to build revenue, manage store operations, and lead and supervise sales professionals

·       Develop strategies and plans to achieve sales results through clienteling, superior customer service, store events, and community involvement

·       Ensure a consistent, quality store experience for customers

·       Ability to solve customer issues with outstanding service and diplomatic skills

·       Think strategically and take ownership to drive the business to company standards

·       Prioritize, plan, delegate, and adapt to business needs

·       Motivate, develop and support team members towards professional growth

·       Complete reporting, summaries and communicate product needs on a weekly basis

·       Maintain open lines of communication with the Regional Director and participate in weekly Store Director conference calls

·       Ensure that all team members are up to date on product knowledge, shop standards, policy and procedure updates and upcoming promotions and events

·       Consistently implement the company visual presentation and merchandising standards

·       Direct a standard with store schedules that reflects a staffing approach that meets the customer’s needs

·       Oversee and manage all closing and opening procedures, inventory levels, and shipping/receiving

Qualifications:

·       Minimum of 5 years management experience – retail or hospitality experience preferred

·       Excellent verbal and written communication skills

·       Excellent time management, multi-tasking, and organizational skills

·       A passion for motivating, leading, and influencing others

·       Must be hands on and sales driven

·       Entrepreneurial mindset and goal focused management style required

Billy Reid, Inc. is an equal opportunity employer providing healthcare benefits, generous product discounts, and upward and dynamic professional growth opportunities. Submit all inquiries accompanied by a resume to careers@billyreid.com.