Ceri Hoover | Retail Associate

Seeking a retail associate. Ceri Hoover fosters a tight, connected team. Positivity, collaboration, and reliability are key. So is a commitment to helping a small business grow to its full potential. This means knowing how to get, keep, and grow customer relationships thru clienteling. Our business is active in bricks-and-mortar as well as online and in social media. Ability to mine all selling opportunities is a must as well as ability to provide a complete and thorough full-service retail experience. Personal touch combined with use of all digital platforms is fundamental to the growth and success of our company.

Roles & Responsibilities:

Merchandising store and website
Fulfilling and shipping online orders
Cleaning/organizing store
Demonstrate exceptional product knowledge and provide expert style advice
Initiate connections through social media, e-mail, hand written communication, telephone, and in person communication daily/weekly.
Sales Generation: build customer connections through appointments and in store events.
Follow - Up: Further personalize the customer relationships through thanking the customer and following up on the experience. Maintain customer client books and social media relations.
Outreach and Networking: initiate connections through social media, e-mail, hand written communication, telephone, and in person communication daily/weekly.

Requirements:

Be the expert of current fashion trends in the industry and the Brand.
Must have a passion for sustainability.
Energetic, kind, patient, and adaptable
Creatively communicate fashion awareness to team and customer.
Serve as a leader in customer service, product information, and outfitting for the total store assortment. Must be committed to excellent customer experience
Collaborate with the store leadership team to communicate customer feedback.
Must be familiar with Google Sheets/Excel
Must be able to multitask
Interpret and articulate the CH lifestyle and culture.
2 years retail experience required.

Please email resumes to ceri@cerihoover.com