Nisolo | Part-Time Retail Associate

About Nisolo

Nisolo is a sustainable fashion brand that produces footwear and accessories for women and men. We are an early-stage, E-Commerce company composed of smart, driven teammates committed to excellence and strategically improving our work. We are passionate and compassionate, ambitious and pragmatic and work together in pursuit of the common goal to grow a healthy, household name brand and push the fashion industry in a more sustainable direction.

Responsibilities

  • Provide exceptional customer service, in line with Nisolo’s core values and brand philosophy
  • Communicate aforementioned philosophy to customers
  • Demonstrate exceptional product knowledge and provide expert style advice
  • Communicate effectively and accurately our product fit, sizing, and unique features of each style
  • Deliver an amazing shopping experience for all customers
  • Update internal documentation with detailed notes to include customer tracking and sales numbers, as well as customer experience
  • Understand our inventory on hand, as well as policies and procedures around managing inventory
  • Understand and use our point of sale system
  • Handle in-store customer inquiries while working alongside our customer experience team
  • Product merchandising upkeep to ensure all displays meet brand aesthetic and organizational standards
  • Assist with inventory transfers

 

  • Skills + Qualifications
  • Committed to excellent customer experience
  • Energetic, kind, patient, and adaptable
  • Must be familiar with Google Sheets/Excel
  • Self-directed and hard-working with a "no task is too small" attitude
  • Smart and organized
  • Confident in decision making
  • Driven by an entrepreneurial spirit
  • Able to multitask
  • Able to detect problems and report information to appropriate personnel
  • High School diploma or equivalent

To apply - Email your resume to jo@nisolo.com